Shipping Policy
Effective Date: January 3, 2025
At KidPariz, we are committed to providing reliable and timely delivery of your orders. This Shipping Policy outlines the terms and conditions related to the shipment of products purchased through KidPariz. By placing an order with us, you agree to the policies described below.
1. Processing Time
- Orders are typically processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods
We offer multiple shipping options to meet your needs:
- Standard Shipping: Delivery within 3-7 business days.
- Expedited Shipping: Delivery within 1-3 business days.
- International Shipping: Delivery times vary based on the destination country.
Shipping times are estimates and may vary due to unforeseen delays, including weather, customs clearance, or courier issues.
3. Shipping Fees
- Shipping fees are calculated at checkout based on the selected shipping method, destination, and order weight.
- Free shipping is available for orders exceeding a specific value, as indicated during promotions or checkout.
4. Order Tracking
- Once your order has been shipped, you will receive a confirmation email with tracking details.
- You can track your shipment using the provided tracking number on our courier partner’s website or via KidPariz.
5. Delivery Address
- Customers are responsible for providing accurate and complete shipping information.
- KidPariz is not liable for delays, lost shipments, or additional charges due to incorrect or incomplete addresses.
6. International Shipping
- For international orders, the recipient is responsible for any customs duties, taxes, or additional fees imposed by the destination country.
- Delivery times for international orders may be longer due to customs processing.
7. Lost or Damaged Shipments
If your shipment is lost or damaged during transit, please contact us within 48 hours of delivery:
- Provide your order details and photos (if applicable).
- We will work with the courier to resolve the issue promptly.
8. Non-Delivery and Return to Sender
- If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal by the recipient, additional shipping charges may apply for re-delivery.
- Refunds for returned orders will exclude shipping fees.
9. Contact Us
If you have questions about our Shipping Policy or your order status, please reach out to us:
- Hotline: (334) 684-3397
- Email: info@kidpariz.net
- Address: 217 N Live Oak St, Geneva, Alabama
Thank you for choosing KidPariz. We are dedicated to ensuring your orders are delivered promptly and securely. Your satisfaction is our top priority!